State Farm® Insurance Agent Tiffany Mapp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Kah
April 16, 2025
5
out of
5
rating by Justin Kah
"Michelle is one of the kindest people I've had the pleasure of doing business with. If you have any issues she goes above and beyond to help resolve it. So glad this is my local office"
Patty Roberts
April 15, 2025
5
out of
5
rating by Patty Roberts
"Infinity and Tiffany were such a tremendous help getting my insurance needs figured out after losing my significant other of 30 years and all of the things that needed taken care of with auto insurances. They will never know how much I appreciate their patience and understanding thru this process."
We responded:
"Hi Ms. Patty! Thank you so much for your kind words and for sharing your experience with us. We are deeply sorry for your loss and understand how challenging this time must be for you. I'm glad to hear we were able to provide the support and assistance you needed during such a difficult period. We strive to offer our customers the highest level of care and understanding, especially in moments of need. Your appreciation means the world to us and will be shared with the team, who will be delighted to know they made a positive impact."
shameika brown
April 3, 2025
5
out of
5
rating by shameika brown
"Hey my experience was very easy and affordable. Mrs. Michelle was very professional kind and honest. I wish I would of been reached out long time ago."
We responded:
"Shameika, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Tiffany "
jim ammons
April 1, 2025
5
out of
5
rating by jim ammons
"Very nice lady saved me $60 a month over usaa with the same coverage.. Thank you"
We responded:
"Jim, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Tiffany "
Angie
March 28, 2025
5
out of
5
rating by Angie
"Very knowledgeable. Enjoy working with her."
We responded:
"Angie, I appreciate the kind feedback! - Tiffany"
Samantha Roberts
March 28, 2025
5
out of
5
rating by Samantha Roberts
"In searching for life insurance for a free if my family members, I had the pleasure of working with Infiniti at State Farm. She took time to explain options for getting them covered. Thank you! In case of emergency, be covered. I highly recommend you allow Infiniti to help."
We responded:
"Samantha, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Tiffany"
Patricia Kelsey
March 28, 2025
5
out of
5
rating by Patricia Kelsey
"Great customer service, infinity Henry walk me through the everything. Very patient with my lack of understanding. Excellent service"
We responded:
"Patricia, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Tiffany"
Brigitte T
March 26, 2025
5
out of
5
rating by Brigitte T
"Michelle was great! Super helpful and accommodating and did everything she could to get me a low rate. Paying almost half of what I was before with a different insurance company!"
We responded:
"Brigitte, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Tiffany"
Rand Holyfield
March 21, 2025
5
out of
5
rating by Rand Holyfield
"Patti Nottingham was excellent, delightful, and so easy to work with. Although Insurance is a necessary Evil, Tiffany Mapp and the whole team make it so much more pleasurable. Great job, Patti and team."
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Rand! Call us anytime. - Tiffany"
Kathie Fisk
March 11, 2025
5
out of
5
rating by Kathie Fisk
"I have been with State Farm for a few years . Devin was great and knew exactly what I needed in a timely manner ready. Thank you!"
We responded:
"Kathie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Tiffany "
Shayla Hartley
March 6, 2025
5
out of
5
rating by Shayla Hartley
"Great experience . Devin was very efficient and got me the best price for what I needed"
We responded:
"Shayla, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Tiffany "
Juana Falcone Zargon
February 21, 2025
5
out of
5
rating by Juana Falcone Zargon
"Patti is absolutely wonderful! She took the time to thoroughly explain every aspect of my insurance, breaking down the details in a way that was easy to understand. Her patience and expertise made the entire process smooth and stress-free. I truly appreciate her professionalism, kindness, and willingness to go the extra mile to ensure I had all the information I needed. I highly recommend Patti to anyone looking for exceptional service and expert guidance!"
We responded:
"Juana, your experience with Patti is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Tiffany"
Michelle
February 20, 2025
5
out of
5
rating by Michelle
"Rep was kind, thorough and very helpful. Highly recommend this agency."
We responded:
"Michelle, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Tiffany"
Rubesweet lopze washington
February 7, 2025
5
out of
5
rating by Rubesweet lopze washington
"As much as I do drive by 2 their office. Or call Tiffany,Michelle, Devin, Justin Tim always treat me very nice.Answer all my questions and get things done quickly and give me the great prices just ask 🤗The team is great. And I see why Mrs. Tiffany is the boss.She's always on point and very productive. Thank you for all the help .😉👍"
We responded:
"Hi Rube! Your recognition is deeply appreciated, and it motivates us to continue delivering top-notch service. Thank you again for your trust and support. If you ever have any more questions or need further assistance, please feel free to reach out."
Olandria McIntosh
January 29, 2025
5
out of
5
rating by Olandria McIntosh
"If you need help don’t call Jake from the commercial, call Devin! Devin stayed on the phone with me repeating and reviewing policies until I was satisfied! Everyone at the Tiffany map office is good but mainly Devin and Justin assisted in me making sure that my car was insured and at a good price! Thank you Devin and Justin!"
We responded:
"Olandria, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Tiffany"
Eunice Addae
January 28, 2025
5
out of
5
rating by Eunice Addae
"I felt welcome by Michelle. I do appreciate your help. Thank you."
We responded:
"Eunice, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Tiffany"
IAmTheStorm Stormy
January 24, 2025
5
out of
5
rating by IAmTheStorm Stormy
"I worked with Michelle Jackson and she was excellent to work with on my homeowners insurance for my new house.Very friendly and answered all my questions. I highly recommend her."
We responded:
"Hello, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Tiffany "
Emili Venegas
January 23, 2025
5
out of
5
rating by Emili Venegas
"Michelle Jackson assisted me with my new insurance policy. I am glad that I found her as my agent. She is great!"
We responded:
"Thank you for the five star review, Emili! We're glad to hear that you had a great experience with our team! - Tiffany "
Lillian Nelson
January 9, 2025
5
out of
5
rating by Lillian Nelson
"My initial contact with Mrs Mapp was in October concerning home owners insurance. Although I didn't go with them for my hoi, Mrs. Mapp did get me a lower rate for my car insurance as well as mortgage protection insurance for the same price as my old insurance. I wasn't ready then, but Mrs. Mapp stayed in touch with me until I was ready. She was very friendly, personable and knowledgeable. I would highly recommend Mrs. Mapp to anyone who needs an agent."
We responded:
"Lillian, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Tiffany"
Dmtrsnmd 74
January 8, 2025
5
out of
5
rating by Dmtrsnmd 74
"Devin’s great to work with. Very knowledgeable."
We responded:
"Hello! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hash “HashbyDesign” Elliott
January 7, 2025
5
out of
5
rating by Hash “HashbyDesign” Elliott
"I called today to switch my insurance over to a new car I purchased. I spoke to Devin, he was professional, helpful and kind. He quickly handled my circumstance and emailed over my new ID cards. Thank you for making my transition seamless. Give him a raise!"
We responded:
"Hello, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Tiffany"
Jarvis Desue
December 24, 2024
5
out of
5
rating by Jarvis Desue
"Patti is incredibly responsive and always ready to help! The rest of the team here is equally supportive and helpful. I’ve never had a negative experience with anyone at the office"
We responded:
"Hi Jarvis, Thank you for the great review! We're thrilled you switched your auto insurance over to our agency. It's wonderful to hear that Michelle provided excellent service. Your recommendation means a lot to us!"
darlene .s
December 20, 2024
5
out of
5
rating by darlene .s
"I love this staff with State Farm and I have been with this insurance company for approx. 30 yrs. I talked to Brittany today about insurance transfer for new car purchase. I was very nervous and she calmed me down and made me laugh. Thank you Brittany! God bless you all and thank you for your excellence and kindness!!!"
We responded:
"Hi Ms. Darlene, thank you for being the best part of State Farm. Providing great customer service is our #1 priority. We truly appreciate you, your loyalty and your business!"
Ann Oldenburg
December 11, 2024
5
out of
5
rating by Ann Oldenburg
"Devin Walker the agent who I work with was knowledgeable and professional understood what I wanted on my vehicle and Home owners Insurance wrote 2 policy saved me a lot of of money , compared to my existing policies that I had for years. I’m glad I called S/F and went with them."
We responded:
"Hi Ann! Thank you so much for your glowing review! We're thrilled to hear that Devin provided you with the knowledgeable and professional service you deserve. It's fantastic to know that we could help you save money on your auto and homeowners insurance policies. We're glad you chose Tiffany Mapp State Farm and look forward to continuing to meet your insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer!"
Bryan Richardson
December 10, 2024
5
out of
5
rating by Bryan Richardson
"Michelle was patient in answering all of our questions and made it a very pleasant experience. Me and my fiance look forward to working with this agency going forward!"
We responded:
"HI Bryan, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Michelle provided you with a patient and pleasant experience. We truly value your trust and are here to assist you with any future needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We look forward to being a part of your journey!"